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The Importance of IT Policies for Small Businesses

No matter the industry or sector, every business needs documented and acknowledged Information Technology (“IT”) policies to run effectively, educate their staff and to create consistency across the company for staff and vendors.

A policy is a predetermined course of action, setting up the guidelines toward business strategies and goals. It is the link between a business’s vision, values and day-to-day operations. Policies name key activities and guide team members on how to manage issues when they arise.

IT Policies give employees a well-rounded view of the workplace, allowing them to understand the culture the organization is striving for, the acceptable behaviors, and how to achieve them.

IT policies often have a poor reputation, sometimes for their restricted nature or assault on workplace convenience. In practice, however, a well-drafted set of IT policies can play an essential role in protecting a small business while creating a positive workplace culture.

In the wake of rising cybercrime in recent years, Federal, State and local governments are taking cybersecurity more seriously, enacting regulations that are designed to help small and medium-sized businesses (SMB) protect themselves with proven safeguards and guidelines. One of the first items on the checklist of best practices is the development of IT policies that keep a business cyber-fit.


There are many benefits to documenting and distributing IT policies, including removing ambiguity and any excuse for ignorance. Moreover, a well-documented policy explains the merits and benefits behind any policy and how it ultimately protects the company. Among the other benefits of IT policies are:

IT policies play a vital role in ensuring the security, compliance, efficiency, and smooth operation of small businesses' IT infrastructure. They help set up a foundation for responsible technology use, protect valuable assets, and mitigate risks. Roark Tech Services offers expert IT Policy advice. We help small businesses develop a full range of IT policies, including:

  • Acceptable Use Policy

  • Written Information Security Policy

  • Incident Response Plans

  • Disaster Recovery and Business Continuity Policies


If your business is questioning the right time to develop or formalize IT policies, call us to understand how we can help your business do it right. Roark Tech Services offers white glove, personalized technology services and support. We are expert in fit-for-purpose technology solutions exclusively for SMBs. Always consult with us first. If you don’t have an IT Partner that you can trust to give you the right support and advice, we’d love to help. Contact us.



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