TECH TUESDAY

If you receive this newsletter, you already have something that most small businesses do not: a technology partner who does not take summers off. That distinction matters more than it might appear, because the data on what happens to businesses without managed IT support during the summer months is stark, well-documented, and entirely preventable. As a Roark client, you sit outside that risk profile. But the businesses around you, your vendors, your clients and your professio

Your team was trained to spot phishing emails. They know not to click suspicious links. They understand that urgent requests for wire transfers deserve a second look. They have been through the annual security awareness module, and they passed. None of that prepared them for the phone call. Vishing (voice phishing) is among the fastest growing and least discussed threat vectors targeting small and mid-sized professional firms today. It does not arrive in an inbox. It does not

Someone on your team gave notice this morning. By Friday they will be gone. You will wish them well, collect their laptop, and move on. Unless Roark is your MSP, you will most likely forget to revoke every credential, deauthorize every device, close every application account, remove every shared inbox permission, and audit every file they touched in the last thirty days before their access window closes. That gap between what firms intend to do when an employee leaves and wha