For twenty-three years now our mission is still the same: to help small businesses maximize technology and create a competitive advantage with it. We understand the pace of change in the technology space is daunting and keeping up is almost impossible. It’s why we digest the trends, risks and opportunities to interpret them for a small business audience, allowing informed decisions and confident technology investments.  

We share this content with clients and friends to promote best practices, a safer environment and an efficient workforce that helps the entire community. Our curated collection of podcasts, white papers, webinars and case studies are available to view or download without the need to supply an email address, phone number or name.  

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Of course, we always appreciate feedback and encourage you to contact us if there is a specific topic you would like us to cover.  


#WFH Cybersecurity Boot Camp

With up to half of American workers still working from home and the World Health Organization reporting a fivefold increase in COVID-19 related cyber-attacks, now is the time to review and revamp your current cybersecurity tools.  This webinar is perfect for small business owners and those who shifted into everyday Work-From-Home.    


Are you in denial about Cybersecurity? 

Many small and medium-sized businesses don’t take the necessary measures to protect their company, believing they have nothing worth stealing or that they are too small for a hacker to target. Nothing is further from the truth. With cybersecurity attacks on small businesses increasing, you can't afford to miss Michael Bettigole's practical advice for protecting your business. 

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What does it take to open a business during a pandemic? 

Guts, knowledge, and an IT support company that knows how to get the job done.  During the height of the pandemic our expert technicians jumped in an helped an agency owner recover from a bad tech. 


How to Reduce Reliance on Tech Support

Yes, people like us!  Indeed, we are a tech support company, but our primary mission is partnering with small businesses to keep them safe, the systems up and running and always prepared for the unexpected.  Read our best practices for protecting your data from cyber criminals and hackers. 



A Pocket Guide for Project Managers: Maximize People, Process and Tools.  

In September 2014 Michael Bettigole, published “A Pocket Guide For Project Managers: Maximize People, Process and Tools”, an indispensable guide for leaders on every level. Whether you’re a project manager, manager, through-leader or the “go-to” person in your organization, this book offers tools, advice, practical examples and best practices that are the foundation of Roark Tech Services’ 23 years as a thriving NYC small business. 


Visit Michael’s website to read Chapter One.

“Good leadership is a combination of several attributes, but most important is the capacity

to understand people and draw out their expertise.” 

- Michael J. Bettigole