• Roark Tech Services

Managed IT: It's not just for large corporations.

The value of Managed IT Services for small-and-medium-sized businesses includes direct and indirect benefits. Partnering with a trusted Managed Service Provider (MSP) allows you to make informed decisions about new technology and provides access to favorable prices from vendors.

Approach to New Technology

The global pandemic of 2020, with the sudden pivot to working from home, introduced the world to the benefits of new technology. For most, Zoom proved the right choice due to its popularity, ease-of-use, and low cost, but despite this, security still proved an issue and Zoom had to adopt several upgrades to ensure security.

When innovative technology emerges, there is always a period of testing and evaluation that must take place to ensure early adoption does not solve one problem while introducing others. This becomes even more complex when a small business is faced with the choice of competing technologies and must decide which is best for them, given their unique circumstances. It’s the job of Managed IT Services to keep up with the constant pace of emerging technology. An MSP will conduct the necessary security, productivity and ease-of-use testing to allow your business to make an informed decision

MSPs Act as a Valuable Business Partner

An ongoing relationship with a trusted MSP has several benefits beyond a familiarity with your technology and an ability to offer a fix when something breaks.

An MSP is a partner who serves as a bridge between your business and technology vendors, such as your internet service provider or maker of the specialized software your business relies on. With the ability to “speak the same language” as these providers and understand how your business depends on them, the MSP is uniquely able to serve as your advocate. In the same manner, the MSP can also explain technology in business terms to ensure a provider's “techno-speak” does not offer worthless advice. A trustworthy MSP is a valuable partner that can help your business grow and plot the changes that impact your business over months and years. They have a personal stake in keeping your networks and systems healthy and delivering insights you can use to help your bottom line.

Our team is constantly testing to identify the latest security challenges, changes and best practices to keep you safe and informed. We are always ready to assist you. Contact us.

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