• Roark Tech Services

IT Support Myth #2 - Large Companies

Updated: Jul 27

The myth that Managed IT services are only for large companies is perhaps the most egregious of the myths surrounding IT; in fact, just the opposite is true. In 2020 every business, of every size, requires technology to stay effective, efficient and competitive. The myth is likely born from another myth, which is Managed IT services are costly and only a large company can afford them. Again, not true. The goal of any company, regardless of size, is to provide outstanding service and turn a profit. IT helps accomplish this, but also offers quality, control, security and support.

Focus

When IT is outsourced, the responsibility shifts to a seasoned and trained professional. It’s analogous to hiring an attorney when needed. The vested interest in the outcome is not compromised, but the burden of navigating a complex word is put in the hands of someone qualified to not only understand it but exploit it to your advantage. Moreover, a specialist in the field will always pay attention to things that often don’t come to mind of many small business leaders, things like architecture, cyber security, disaster recovery, business continuity, cloud services and scalability. 

Expertise

Engaging a Managed Service Provider company gives you access to a team of technicians with a broad range of certifications and in-depth knowledge of the latest technologies. Most importantly, it’s the job of a Managed Service provider to keep up with the ever-changing world of technology. There is little doubt that rate of technology change is speeding up every year.  Unless it’s your job to stay on top of these changes, just as it’s the job of an accountant to stay on top of the change tax code, there is little change you will pay attention to the aspects of change that most impact your business. 

Cybersecurity

Small companies are ideal targets for cyber attackers because they normally have weaker technology protection and lack of resources to properly protect their digital assets. According to a Verizon study, over 28% of data breaches in 2020 have involved small businesses. Understanding the appropriate level of security, the necessary steps to reasonably protect your data and, perhaps most important, who to call when you suspect a cyber intrusion, is key to running an effective and profitable business operation. 

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