• Roark Tech Services

IT Support Myth #1- Too Expensive

Updated: Jul 27

Managed IT Services Are Too Expensive

One of the most common assumptions about managed IT services is that they are prohibitively expensive or are packed with hidden fees, long term commitments and/or offer little flexibility for large or one-time projects. 

While Managed IT services may not prove the right option for startups on a shoestring budget, there is a wide range of pricing options for different services that make this an economically beneficial solution for many companies. More importantly, many of the services under a Managed IT plan help the bottom line of a business by saving time, improving security and making the entire company more productive – there is no greater example of this than the sudden need for all employees to work remotely during the 2020 pandemic. Those businesses that had a Managed IT plan in place were able to pivot very quickly and with greater ease. 

No matter the size of the company, very large or very small, all businesses need technology to operate efficiently and remain competitive.  There are many aspects of technology to look after, even in a small business, which include cyber security, collaboration, maintenance and efficiency. They can easily become overwhelming or, worse, fall by the wayside and result in a ticking time bomb within a company. If your business falls behind on backups, patches and/or security the odds greatly increase that you’ll face a protracted IT outage or cyberattack.

Engaging a reputable Managed Service Provider – or MSP -- is far less expensive than hiring, training, and retaining your own IT staff.  Most small companies do not have an IT staff but rely on the staff member enlisted as the go-to “IT person”.  An MSP allows access to a broad set of expertise and talent that is far more experienced than a single IT person. When a company focuses on its core business, instead of handling IT strategy and problems, the results are always better for the bottom line.

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Most Managed IT Services cost less than traditional break-fix contracts, especially when including the true cost of downtime. Remote monitoring, remote maintenance and the prevention of major issues allow an IT Managed Services Provider to keep your business operating instead of reacting to issues. 

Contact us to learn how we tailor our services to each unique business and provide value that is realized not only by up-time and efficiency, but by the bottom line.



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