• Roark Tech Services

How to Reduce Reliance on Tech Support: Firewalls

Updated: Dec 11, 2019

Yes, people like us!

Indeed, we are a tech support company, but our primary mission is partnering with you to keep you safe, your systems in top shape and prepared for the unexpected. If we do our job well, it means your business should need Tech Support far less frequently.

Over the course of this month we’ll share best practices for protecting your data from cyber criminals and hackers. Small companies (under 100 employees) are ideal targets because they normally have weaker technology protection and lack of resources to properly protect their digital assets.

Part 1: Firewalls.

A firewall is a network security device (or software) that monitors incoming and outgoing network traffic and decides whether to allow or block it, based on defined security rules. If you address nothing else, implementing a firewall is perhaps the single most effective thing a small business can do to decrease their risk of attack. It’s also a good idea to ensure employees who “work from home” and connect to your network also employ a firewall. Recall, your network is as strong as its weakest link.

We urge you to take a few minutes to make sure your firewall is on and that it's set up correctly. If you need help, or are uncertain, click here to chat live with one of our techs who will walk you through the process.



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